Are you looking to boost customer satisfaction and create a fantastic experience in your Shopify store? Our 8 Best Shopify AI Chatbot in 2023 are designed to make this process easier for you!

Artificial Intelligence chatbots can help by instantly engaging customers with personalized responses, generating leads, qualifying prospects, and creating more sales.

Don’t waste time aiming at the wrong audience or struggling with endless customer support requests through the regular Shopify chatbot apps– use our top-rated chatbot apps that understand natural language processing and respond quickly to inquiries, helping you grow your business. Plus, they integrate easily with Facebook Messenger, so getting started is even easier!

Check out the 8 Best Shopify AI Chatbot in 2023 today by clicking on this ad! Try them risk-free now and see why everyone is raving about their performance.

What is Shopify Chatbot?

Shopify Chatbot is an innovative tool to help online store owners enhance customer experience and automate tasks. It is an AI-powered messaging feature that allows customers to interact with the store in real-time through various channels, such as Facebook Messenger or Google Chat.

With the best Shopify chatbot app, businesses can provide personalized and proactive support to their customers 24/7, even when they are not available. This ensures that customers receive immediate responses to their queries, increasing customer satisfaction and retention.

Additionally, Shopify Chatbot can help automate tasks such as order tracking and payment reminders, saving business owners valuable time and resources. By integrating Shopify Chatbot into their online stores, businesses can improve customer service and streamline operations, increasing sales and revenue.

What Are the Best Shopify Chatbot?

Many Shopify AI chatbots are available today, making it difficult to determine the best. However, some more popular and effective chatbots include Tidio, Re: amaze, and Gobot, as their chatbot functionality is top-notch.

Tidio offers many features, such as real-time monitoring, automation, and analytics, while Re: amaze prioritizes personalized customer support and simplified communication. Lastly, Gobot offers conversational ability, integration with popular social media platforms, and analytics tracking.

Ultimately, the best Shopify chatbot for your business will depend on your unique needs and preferences, but exploring these options can be a great starting point.

1. Botsonic


Botsonic is an e-commerce chatbot that can be trained on your data. With its advanced GPT architecture and ability to understand context, Botsonic is a perfect chatbot for your business needs.

By uploading files, docs, and URLs, Botsonic can read and understand them, making it an efficient tool for e-commerce support teams. With Botsonic, you can reduce the number of customer service interactions and save time and money. Additionally, Botsonic offers contextually aware responses, making customer engagement interactive, personalized, and efficient.

Botsonic Pros

  • No-Code AI Chatbot Builder
  • Access to ChatGPT 4.0
  • Build a custom chatbot for e-commerce stores
  • Upload and train ChatGPT with your data

Botsonic Cons

  • Access to GPT 4.0 is not free

2. Gorgias

Shopify AI Chatbot; Gorgias is the perfect solution for those who need the best customer support and chatbot template to grow their business. Gorgias offers a free plan, convenient chatbot apps, a chatbot widget, chatbot interactions, and the Shopify chat app, which uses the world’s best customer support system.

It’s simple to use from start to finish – from integrating with Facebook Messenger to building your bot using pre-built templates and widgets.

Plus, create automated interactions that teach customers how to use your product or manage their account – all backed by your team of sales, support, and chatbot experts.

With Gorgias, you can create powerful bots to deliver an engaging customer experience every time. Whether you’re an individual or a small business starting, looking for a great Shopify AI chatbot in 2023 – Gorgias is here to help!

Gorgias Pros

  • Tracking updates
  • Proactive support team
  • Issues categorization
  • 30+ integrations

Gorgias Cons

  • Highly expensive at $750/mo

3. Maisie AI

Shopify AI Chatbot; We are introducing Maisie AI, the revolutionary way to use artificial intelligence for your Shopify store, in 2023! For those who want to take their business to the next level and increase customer retention, this is the only chatbot solution to get.

With a free plan, you can utilize powerful tools such as Facebook Messenger Integrations, chatbot templates and widgets, live chats, top-notch customer support, and Shopify bots to make customers feel like their shopping experience is one of a kind. All these features lead to increased engagement and higher conversions!

Additionally, Maisie AI has the best chatbot apps available today. We understand that you want each visitor to your store to have a personalized shopping experience – that’s why we built a system that would understand what each individual needs from you. With a single tap from our app or widget, you can access customer feedback instantly and create efficient bots that can capture nuances of human conversation through artificial intelligence.

At Maisie AI, we pride ourselves on going above and beyond for all of our customers by providing increased sales for them and an unparalleled overall experience for their customers. Stop waiting around and get ready for your store traffic and sales numbers to skyrocket with our AI-powered solutions today!

Maisie AI Pros

  • Returns processing
  • Fast case resolutions
  • Human handoff
  • Returns processing

Maisie AI Cons

  • It can only work with a plan

3. Ometrics Ochatbot

Shopify AI Chatbot; We are introducing Ometrics Ochatbot – the best Shopify AI Chatbot of 2023! Our AI-powered platform allows you to transform customer interactions and bolster your customer support needs.

With Ometrics, you get a free plan, Facebook messenger compatibility, and the best customer service on the market. And with our powerful conversational AI technology, your customers receive outstanding support with every interaction.

Plus, with our advanced features and customizable platform, you can tailor your chatbot to meet your business needs. So upgrade to Ometrics today and see why it’s the right choice for any Shopify website in 2023!

Ometric Ochatbot Pros

  • NLP-based chatbots
  • Advanced analytics of use
  • Compatible with Shopify
  • Uses open API

Ometric Ochatbot Cons

  • Highly expensive at $495/month

4. Relish AI

Shopify AI Chatbot; Relish AI offers a free plan for those who want to experience the best in Shopify chatbot technology. Our AI-powered chatbot will drastically improve your customer experience and increase sales by ensuring customers get help when needed.

We provide an easy setup to connect your Shopify account with our live chat and AI-powered bot. With Relish AI, you can rest assured that customers are getting the help they need while you focus on other aspects of your business.

Thanks to our reliable customer service and constant monitoring system, you’ll never miss out on a lead or opportunity again. For the ultimate convenience, we offer automated bot overrides so you can step in at any time if needed without taking away from its performance. Now, anyone seeking the best Shopify AI Chatbot in 2023 can look no further than RelishAI.

Relish AI Pros

  • Order tracking
  • Conversational campaigns
  • Visual automation builder
  • Cross-selling a

Relish AI Cons

  • Features are too average

5. Tidio

Shopify AI Chatbot; Tidio is the perfect way to revolutionize your eCommerce store in 2023! As an online store owner, you know customer queries and website engagement can influence your sales. Tidio is the ideal solution, with high-end chatbots and live chat features that make engaging with customers more accessible than ever and provide an excellent customer service experience.

Live chat allows your customers to interact directly with a person in real-time, while automated chatbots quickly answer frequently asked questions without any wait time. Both features improve customer satisfaction and help convert more visitors into paying customers. In addition, Tidio makes AI-trained bots even smarter through its rule-based chatbot system.

This allows the bot to respond to even more complex customer inquiries quickly and provides honest answers that connect customers with an actual human being on the other end.

If efficiency is essential for your business, Tidio’s live chat agent software enables you to simultaneously manage multiple chats across various websites or business profiles. This helps create an efficient workflow for responding to numerous customers simultaneously and improving staff productivity.

Plus, since Tidio offers free and paid plans for its services, finding the best plan for your business needs is easy—no matter what size of business you have!

Boost your online presence and improve customer interaction today by signing up on Tidio – Simply put, IT’S THE BEST SHOPIFY AI CHATBOT IN 2023!

Tido Pros

  • Easy to use
  • Easy setup
  • Good for beginners
  • Cheaper quality

Tido Cons

  • The price per user is high.

6. Gobot

Shopify AI Chatbot; Gobot is the perfect solution for businesses that want to use any of the Best Shopify AI Chatbot in 2023. With its intuitive rules-based chatbot platform and customizable support requests, you can ensure a streamlined customer experience with every live chat.

With Gobot, you can create custom conversations tailored to a broad spectrum of customer inquiries, from user onboarding to order status updates. Its easy-to-use interface allows customers to get assistance quickly and answers they are looking for while providing human agents with data at their fingertips. Hence, they remain informed throughout the journey.

Customers can always be transferred to talk directly with someone who can provide an even better customer service experience.

Gobot also offers a comprehensive chatbot plan designed specifically for online stores. This plan grants businesses access to our powerful tools and features, including order status tracking, automated conversations, welcome messages, proactive support prompts, and round-the-clock customer service through our mix of chatbots and human agents.

Sign up for one of our subscription plans today and reap the power of Gobot – the leader in automated customer service! Let us help you provide your customers with a more accessible, quicker way to get help whenever needed.

Try out Gobot today and take advantage of our trial period!

Gobot Pros

  • Zendesk, Gorgias, and Salesforce integrations
  • Shopping quizzes
  • Drag and drop flow builder
  • Customer option

Gobot Cons

  • Premium only on request

7. Re:amaze

Shopify AI Chatbot; Re:amaze is the perfect AI chatbot for online stores looking to increase sales and customer engagement.

Our advanced technology and user-friendly interface will help your business stand out from the crowd. With Re:amaze, you can provide real-time customer support, create automated sales conversations and shopping quizzes, automate order status notifications, and even launch customized email campaigns to build customer relationships.

Its 24/7 live chat feature lets users get quick help whenever needed. Cut down on tedious tasks and let our AI chatbot do the work. Save time, improve customer retention, and watch your bottom line glow – make Re:amaze part of your team in 2023!

Re:amaze Pros

  • Multibranding options
  • Easy set up
  • Customizable chatbot identities
  • Cheaper quality

Re:amaze Cons

  • $69 per month

8. Formilla

Shopify AI Chatbot; Formilla is the most cutting-edge and advanced AI Chatbot in the Shopify App Store. It is designed to automate repetitive tasks, such as order status inquiries and returns, so you can focus on more critical aspects of your business.

Formilla can quickly answer customers’ questions and assist them without human interaction through its sophisticated algorithms and features. You also have complete control over Formilla’s settings, so you can adjust them to fit your custom needs.

You don’t need extensive technical knowledge to use Formilla because all the hard coding is done for you, making this a hassle-free solution for those wanting to take advantage of AI technology.

Whether you’re searching for sales opportunities or ways for customers to access resources on your site quickly, Formilla has your back. With its intuitive design and performance optimization capabilities, it’s no wonder why Formilla is considered one of the best Shopify AI chatbots in 2021!

Formilla Pros

  • Menu-based chatbots 
  • Lead classification
  • Cheap at $15/month
  • NLP-based chatbots

Formilla Cons

  • High learning curve

Features to Consider When Choosing a Shopify Chatbot App

If you’re on the hunt for a Shopify chatbot app, there are a few features you’ll want to keep in mind.

Firstly, consider the chatbot’s ability to personalize customer interactions. A chatbot that pulls information from a customer’s previous purchases or browsing history can create a more personalized experience, increasing customer satisfaction and loyalty.

Another feature to consider is the ease of installation and integration with your Shopify store. You want to save time figuring out how to set up a chatbot, so finding one that’s user-friendly and easy to install is vital.

Finally, you’ll want to look for a chatbot that can handle complex queries and provide a seamless customer experience. Considering these features, you’ll be well on your way to finding the perfect Shopify chatbot app to level up your online store.

Is Customer Satisfaction a Thing in Shopify?

Shopify AI Chatbot; As a platform designed to provide an exceptional shopping experience, Shopify places great emphasis on the satisfaction of its customers. With a user-friendly interface, Shopify aims to create a seamless online shopping experience for merchants and buyers.

The platform offers many customization options that cater to the unique needs of each business. Whether it’s the website’s design, the product range, or the checkout process, Shopify allows merchants to tailor their online store to match their brand’s identity.

Additionally, Shopify offers 24/7 customer support through live chat, email, and phone support for any issues that may arise. With this level of support and customization, it’s no surprise that Shopify has become a go-to platform for businesses looking to provide customers with a satisfying experience.

Why Do You Need Shopify Chatbots Support for Your Shopify Store?

Shopify AI Chatbot; Shopify store owners know the importance of providing excellent customer service to their clients. And with the increasing demand for 24/7 customer support, chatbots have become a popular solution.

By incorporating chatbots into your Shopify store, you can streamline your customer support system and improve the overall shopping experience for your customers. These AI-powered chatbots are available round the clock to assist customers with their queries, provide product recommendations and even help checkout.

With Shopify chatbot support, you can save time, increase productivity, and enhance customer satisfaction. So, if you’re looking to improve your customer support and elevate your e-commerce business, it’s time to invest in Shopify chatbot support.


In conclusion, Chatbots are a new way forward for Shopify stores regarding marketing and customer support. Integrating one of these chatbots on a store’s website can benefit sales teams and customers. It eliminates some work associated with fielding customer inquiries, creating a more enjoyable user experience.

By introducing Chatbots, companies can leverage the latest AI technologies to improve customer engagement, reduce workload and provide top-level customer service – all at once! Even better, many tools are available today, making the process of creating chatbot widgets for your Shopify store effortless.

So if your business could benefit from having a conversational AI platform backing up your sales team, now is the time to explore various AI chatbot options and see which one is best suited for your eCommerce business.

Make sure to visit and try any of the 8 Best Shopify AI Chatbot in 2023, as they can help you increase brand loyalty by improving communication with your store visitors. With this technology still being relatively new, there is no doubt that shop owners can gain advantages simply from experimenting, observing data, and letting their customers drive where this technology will take them next.

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