Many users have complained that their Elgato HD60 Pro not displaying on their monitor. Today, we will share why your HD60 Pro has signal issues and how you can fix them.
The Elgato HD60 Pro is a high-end capture gadget that can be used for effortless recording and streaming games from your console’s HDMI output. The HD60 Pro is lag-free, and you can play games through the capture software. It comes with a 1080p 60Hz capture and continuous recording that lets you rewind while playing. The capture card can also be used for streaming on YouTube and Twitch.
While it stands out in terms of what it offers, some users have encountered some issues with the HD60 Pro. For example, it doesn’t display on monitors or show signals. But how do you fix that?
Elgato HD60 Pro Not Displaying on my Monitors (Quick Fix)
If the Elgato HD60 Pro is not displaying on your monitor for reasons we can’t explain, a quick fix works like magic. If you are using Windows 10 on your PC, go to the search bar at the bottom of your windows home and search for Device Manager.
Then click on Sounds Video and Game Control. After that, you will find the Game Capture HD60 Pro. after that, you need to disable and enable the HD60 Pro to get back your signal. To do that, you need to right-click on the Game Capture HD60 Pro and then click on disable. After that, the icon beside the Game Capture HD60 Pro will change. Then finally, you right-click, and this time around, you click on enable, the signal will start showing if you open your software.
How to Fix the Elgato HD60 Pro No Signal Issue (Simple Fixes)
We will go over some steps you need to take on your TV, monitor, or even console to fix the standard issue. The problem might be from the settings. Here are the steps to fix it below.
The HDMI cable might be defective, and you need to try it out with another video source to make sure it is working. For example, if another video source doesn’t display on your monitor or TV, you need to get another HDMI cable. Also, your Elgato HD60pro will not transmit the signal if you have a faulty HDMI cable.
The Elgato Game Capture HD Software may need to be updated. Another common problem is the lack of software updates, affecting the signal. To update the software, all you need to do is check for updates in the software to get the latest version.
If you update the software and it still doesn’t work, you need to uninstall it and reinstall it. Removing it and restarting the software can help fix signal issues, and everything will be back to normal.
Another problem that people overlook is that their system does not meet the Elgato Game Capture HD software requirements. If your PC doesn’t meet the criteria, you will encounter problems while running the software. But, again, you can check the Elgato website to see the software’s system requirements.
If you connect your Elgato HD60 Pro to your TV, you should ensure your TV is set to use the correct input. Please make sure you select it to the proper HDMI input. This minor problem can be ignored, and it will be why the device doesn’t display on a television.
If the Elgato has been connected to a PS4 and it is not displaying, the problem might be because HDCP is turned on. To fix this, make sure the PS4 is connected to your TV without the Elgato HD60 Pro. Then visit the Settings>System section of the PS4 and turn off Enable HDCP.
After that, the PlayStation 4 should work just fine with the Elgato HD60 pro. a lot of users have complained about the card not working on the PS4, which is the problem most of the users are having.
Another issue is that your TV might not support the resolution your console is outputting. Fixing this is easy; you have to check and see what resolution your TV can support. The standard for most televisions nowadays is 1080p.
Make sure you change the resolution to match what your console is outputting.
Sometimes you might need to reset the software by simply closing the HD Capture software and restarting it again. This works just well most of the time, but if the problem persists, you need to restart your PC and wait for some minutes before starting the Elgato HD60 Pro.
Finally, the Elgato HD60 Pro Comes with a bi-directional HDMI cable. This is a typical HDMI cable that can be connected from any direction. However, some HDMI cables may be unidirectional, and they can only work in one way.
Unidirectional cables work with the Elgato HD60 Pro, but you have to make sure it is connected properly. Any slight shake will make you lose the signal.
The Elgato HD60 Pro is a perfect capture card, and if it is working in full effect, you will enjoy streaming your games. However, the price is slightly above 100 dollars and, unfortunately, we have some issue with the card showing on a monitor or TV.
If you follow the steps listed above, you should be able to fix the problems with the HD60 Pro. However, if the problem persists after using the steps above and it still doesn’t display, your unit might be faulty. If you have any questions regarding the capture card, please ask them in the comment section below.